Terms and Conditions

Last updated: June 2026. Rewards Fuel LLC, Saint Kitts and Nevis.

Binding agreement. These Terms limit our liability, including for data loss, security incidents, service outages, and contest-related claims. By accessing or using the Service you accept these Terms and our Privacy Policy. If you do not agree, do not use the Service.

1. Parties and definitions

“Rewards Fuel”, “we”, “us” means Rewards Fuel LLC, a company in Saint Kitts and Nevis. “You” means any visitor, account holder, contest holder, or contestant. “Service” means our websites, dashboard, APIs, widgets, plugins, hosted pages, and related offerings.

2. Acceptance

You accept these Terms when you create an account, sign in, embed a widget, enter a contest, or otherwise use the Service. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization.

3. Eligibility

You must be at least 18 years old (or the age of majority where you live) and able to form a binding contract. You may not use the Service where prohibited by law. We may refuse or terminate access at any time, for any reason, without liability.

4. The Service — no warranty

The Service is provided “as is” and “as available”. We do not warrant uninterrupted, secure, or error-free operation; accuracy of statistics; winner selection; deliverability of email; compatibility with third-party platforms; or fitness for any purpose. Features may change or be removed without notice.

5. Your account and responsibilities

  • You are responsible for credentials, API keys, and all activity under your account.
  • You must provide accurate registration information and keep it updated.
  • You must comply with all applicable laws for every contest you run (sweepstakes, gambling, privacy, marketing, tax, etc.).
  • You are solely responsible for prize fulfilment, official rules, disclosures, and entrant communications.
  • You must not use the Service for fraud, spam, malware, illegal content, or to violate third-party terms.

6. Contest holders and entrant data

When you run a contest, you determine what data to collect and how to use it. You are the primary party responsible to entrants unless applicable law says otherwise. We provide tools only. We do not review your contests for legality. We disclaim all liability for your contests, rules, prizes, data practices, and disputes with entrants or regulators.

7. Contestants

By entering a contest you agree to the contest holder’s rules and these Terms. You submit information at your own risk. We are not a sponsor of third-party contests unless we explicitly say so.

8. Fees, billing, and refunds

Paid plans renew according to the billing option you choose until cancelled. Fees are non-refundable except where required by mandatory law or expressly stated below. Payment processing may be provided by third parties; their terms apply.

You may request a refund within 2 days of initial purchase if you have not materially used paid features. After use, refunds are at our sole discretion. Refund requests: sign in at https://app.rewardsfuel.com/account or contact support.

Charges may appear as DalPay or similar descriptors on your statement. International or currency fees from your bank are not our charges.

9. Intellectual property

We own the Service, branding, and underlying software. You receive a limited, revocable, non-exclusive licence to use the Service while your account is in good standing. You retain ownership of content you upload; you grant us a licence to host, display, and process it to operate the Service.

Trademarks of third parties (Facebook, Instagram, WordPress, Shopify, Etsy, etc.) belong to their owners. We are not endorsed by those parties unless stated.

10. Disclaimer of warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. NO ADVICE OR INFORMATION FROM US CREATES ANY WARRANTY.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL REWARDS FUEL LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, OR SUPPLIERS (COLLECTIVELY, “REWARDS FUEL PARTIES”) BE LIABLE FOR ANY:

  • INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES;
  • LOSS OF PROFITS, REVENUE, GOODWILL, DATA, ENTRIES, LEADS, OR BUSINESS OPPORTUNITY;
  • COST OF SUBSTITUTE SERVICES;
  • DATA BREACH, UNAUTHORIZED ACCESS, DATA LOSS, CORRUPTION, OR FAILURE TO BACK UP;
  • CONTEST DISPUTES, PRIZE CLAIMS, REGULATORY FINES, OR ENTRANT CLAIMS; OR
  • ANY OTHER DAMAGES ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS,

WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Aggregate cap: OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) USD $100 OR (B) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE CLAIM.

Some jurisdictions do not allow certain limitations; in those cases our liability is limited to the maximum permitted by law.

12. Data and security — additional release

You acknowledge that internet transmission and storage are inherently insecure. You release the Rewards Fuel Parties from any and all claims relating to privacy, data protection, security incidents, and data accuracy, to the fullest extent permitted by law. Your remedies are limited to those in Section 11.

13. Indemnification

You agree to defend, indemnify, and hold harmless the Rewards Fuel Parties from any claim, loss, liability, damage, cost, or expense (including reasonable attorneys’ fees) arising from: (a) your use of the Service; (b) your contests, content, or data practices; (c) your violation of these Terms or any law; (d) your violation of third-party rights; or (e) any dispute between you and an entrant or other user.

14. Suspension and termination

We may suspend or terminate your access immediately, with or without notice, for any reason. Upon termination, your right to use the Service ends. We may delete your data. We are not liable for termination or deletion.

15. Governing law and disputes

These Terms are governed by the laws of the Federation of Saint Christopher and Nevis, without regard to conflict-of-law principles. You agree that the courts of Saint Kitts and Nevis shall have exclusive jurisdiction over any dispute not subject to the following paragraph, and you consent to personal jurisdiction there.

Class action waiver: You may bring claims only in your individual capacity, not as a plaintiff or class member in any class or representative proceeding, to the extent permitted by law.

16. General

  • Entire agreement. These Terms and the Privacy Policy are the entire agreement regarding the Service.
  • Severability. If any provision is unenforceable, the remainder stays in effect.
  • No waiver. Failure to enforce a provision is not a waiver.
  • Assignment. We may assign these Terms; you may not without our consent.
  • Force majeure. We are not liable for delays or failures due to events beyond our reasonable control.
  • Changes. We may modify these Terms at any time by posting an updated version. Continued use is acceptance.

17. Contact

Rewards Fuel LLC
Saint Kitts and Nevis
info@rewardsfuel.com